"Super grateful."
A customer from Hawaii mistakenly sent incorrect parts photos and ordered the wrong part. When they realized the error and requested a swap, we didn’t hesitate to include a return label — normally, the customer would cover return shipping.
They were “super grateful,” and we told them, “Mistakes happen, and we appreciate your business.”
At Aeromotive, we believe in supporting our customers through every step, even when things don’t go perfectly.
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